Alternative Dispute Resolution

Under the article 18 of Law no. 144/2015, of 8 September, the dear consumer is informed that, in the event of a dispute, the consumer may use the following alternative dispute resolution entity for consumer disputes (RAL):

CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court):
D. Afonso Henriques Street, no. 1 (Building of the Parish Council of Sé)
4700-030 Braga

Telephone: 253 617 604
Fax: 253 617 605
E-mail: geral@ciab.pt

Or directly in one of the Associated Municipalities

For more information:
Consumer Portal
(www.consumidor.pt)